Overview: Farmers Market Sales Associate + Tour Guide + Order Fulfillment
Compensation:
*Hourly Rate $18-20 DOE
*2.5% of sales commission on farmers market sales
*Cheese trade at market
*Large tips on tours
Days + Duties:
*Wednesday - Sunday (flexible)
*2-3 local farmers markets per week
*Tours 2 Sundays per month
*Order fulfillment + deliveries
*Hours: 30-40 hours per week
Job Description:
Stepladder Ranch & Creamery is hiring! Are you looking for a job where you can work part-time or full-time in your local area? We have an exciting opportunity for you! You'll be helping out in various ways, like giving farm tours, delivering orders, and selling our delicious cheese at farmers markets. Depending on your schedule and skills, this job can be flexible to fit your needs.
During farm tours, you'll guide visitors around our farm, spending about 1 to 1.5 hours together. You'll introduce them to our friendly goats, talk about our animals, and show them how we make cheese. The tour ends with a tasty cheese sampling at our farmstand. Before the tour starts, you'll help set up the farmstand and prepare the ranch for our guests.
At farmers markets, you'll pick up our market kit and cheese from the farm. Then, you'll drive to the market, set up our booth, and sell our cheese and other products to customers. After the market ends, you'll pack up the booth, handle the register, and bring any unsold products back to the farm. It's a fun and active way to share our farm's goodies with the community!
In addition to tours and markets, you'll also help with inventory and order fulfillment. This means keeping our inventory organized, making sure to sell the oldest products first. You'll receive orders, assist in filling them, and deliver them to our customers. Whatever tasks come up related to orders, you'll be there to help out. It's a job where every day is different and filled with opportunities to provide excellent customer service!
*Represent Stepladder Ranch and Creamery with a positive attitude and enthusiasm
*Become an expert about our products and provide excellent customer service
*Maintain positive relationships with customers, other team members market managers, and other vendors
*Educate customers on cheese and all Stepladder products
*Set up your market stand & farmstand with appropriate merchandising + products
*Strive to increase sales with innovative strategies and customer engagement
*Employ excellent cash handling skills including properly using the Square device for credit card transactions
*Manage inventory and help fulfill orders both online and locally that need to be delivered
*Drive designated vehicles for setting up tours and delivering orders
*Ability and willingness to learn about the processes of goat husbandry, cheese making, and general farm practices
*Ability to read and understand the provided manuals
*Engage in continual improvement of our operations. This includes giving constructive feedback, always looking to improve systems, implementation of new protocols with attention to detail
*Potential to grow with company and add on responsibilities
REQUIREMENTS:
*Maintain a high level of customer service at all times
*Reliable transportation to get to and from work + use of car to guide guests from ranch gates to tour location
*Dependability and honesty
*Weekends and some holiday weekends are a MUST (not Christmas or Thanksgiving)
*Minimum 6-month commitment
*Valid driver's license with clean driving record
*Ability to stand for an extended period of time and lift 50+ lbs
*Ability to use TOCK our online tour booking platform
*No prior knowledge of cheese / goats / farming required but, preferred
To apply please reply to this add or email: michelle@stepladdercreamery.com
A resume + brief summary of yourself are not required but highly recommended.
