Tours can be purchased on our website using a valid credit card. Please select the type of tour, an available date and time, and number of visitors. We require a ticket for each visitor age 3+. If you encounter any issues with the booking process or have any questions, please contact us at info@stepladdercreamery.com and we will be happy to assist you.

Every ticket includes guided access to explore a specific portion of the Stepladder Ranch and Creamery property. Because we offer a variety of experiences, the exact itinerary varies according to the interests of our guests! Our tours can include meeting our goats, observing the morning milking process, and, of course, a delicious cheese tasting. Check the details of your chosen tour to see which experiences are part of your adventure.

Tours start on time and we recommend showing up about 5-10 minutes early. Guests can come and leave within your scheduled tour window. If you show up late for your tour, we will not extend your time.

We will come to the front gate to greet guests prior to each tour. Upon booking you will receive a confirmation email with detailed driving directions on how to find us. Please wait in your car near the gate until the tour guide arrives to escort you up the driveway to the designated parking area.

Since you will be visiting a working farm and ranch, please come prepared! We require all guests to wear closed-toed shoes that are comfortable for walking, as clothes and shoes have the possibility of getting dirty. We also recommend you wear or bring appropriate layers - such as jackets, hats, and sunglasses - for the unexpected hot or cold weather. Sunscreen and water bottles are also highly recommended. Keep in mind that the weather on the ranch is often different than that on the coast or inland, so being able to add or remove layers is often important for your own comfort.

You are welcome to bring non-alcoholic food and beverages. Please keep in mind, however, that alcoholic beverages are not permitted. Also, we are unable to host picnicking on the property as we do not have a dedicated picnic area. Due to staffing and liability constraints, your time on the ranch is limited to the exact window of your scheduled tour.

Tours are held rain or shine! If the forecast calls for rain, we recommend bringing rain gear. Much of the tour takes place under cover, but there are short walks between locations without shelter. If weather conditions are ever deemed unsafe, we’ll cancel the tour and notify you through your preferred contact method (call, text, or email) indicated at sign-up.

We have an ADA-compliant portable restroom and our tasting room is easily accessible by wheelchair.

However, please be aware that the full tour takes place on a working farm with uneven terrain, which can present a challenge for guests with limited mobility. We strive to create a special experience for all our guests. If you have any special needs or require accommodations, please get in touch with us for a detailed conversation about navigating the tour route.

No dogs or pets of any kind are permitted on the property - no exceptions.

This rule includes all service animals. As a working ranch, we employ trained Livestock Guardian Dogs (LGDs) whose primary function is to protect our herds by warding off all unfamiliar domesticated animals, including dogs. For the safety of our livestock, our working dogs, and your animal, we cannot allow outside animals onto the property.

If you arrive with a pet, you will be asked to leave.

Special Accommodation for Pets: If you need to bring a pet, with prior permission, we may be able to arrange for your animal to be left safely in your car near the entrance gate. Please contact us in advance to discuss and arrange this accommodation.

No refunds or cancellations. Reservations can be rescheduled or transferred with at least 24 hours notice.

Tours start on time. Guests can come and leave within your scheduled tour window. If you show up late for your tour, we will not extend your time.

All questions or special requests must be handled at least 24 hours prior to your tour. Our farm does not have great cell service from central Cambria to the ranch property, so everything must be handled in advance.

Yes, we are open to private tours for groups. Please email us at info@stepladdercreamery.com to inquire about availability and group discounts.

All guests are required to sign a liability waiver upon entering the farm property.